Healthcare
Bank and agency fill
The service chooses the fill. Cost and suitability stay with them.
Open duties should move through the pools the service already trusts, with a record of every ask.
The workflow
Bank and agency fill
- 01Open
The unfilled duty is taken from the roster.
- 02Offer
The configured pools are contacted with the duty details.
- 03Collect
Replies, declines and no-replies stay on the duty.
- 04Confirm
The service chooses the fill. The record is updated.
The service chooses the fill. Cost and suitability stay with them.
The problem
Bank and agency fill still depends on a queue.
Bank staff and agencies are contacted from separate lists. Who was asked, who declined and who was never reached is hard to reconstruct.
Current process
Parallel conversations with the bank and more than one agency.
Bank staff and agencies are contacted from separate lists. Who was asked, who declined and who was never reached is hard to reconstruct.
The solution
A recorded workflow, with people where the decision sits.
Handled in the workflow
An open duty is offered through the pools configured for that ward or service. Responses are stored against the duty. The fill is confirmed only when the service says so.
- Open
- Offer
- Collect
- Confirm
Your team stays in control
The service chooses the fill. Cost and suitability stay with them.
One duty, every offer, one confirmation.
How it works
From the queue to a recorded outcome.
An open duty is offered through the pools configured for that ward or service. Responses are stored against the duty. The fill is confirmed only when the service says so.
01
Open
The unfilled duty is taken from the roster.
02
Offer
The configured pools are contacted with the duty details.
03
Collect
Replies, declines and no-replies stay on the duty.
04
Confirm
The service chooses the fill. The record is updated.
Without it
Parallel conversations with the bank and more than one agency.
With UYP Systems
One duty, every offer, one confirmation.
The service chooses the fill. Cost and suitability stay with them.
Also in Healthcare
The rest of the range.
Absence and cover
When a shift opens, the record, the rules and the contact work should already be in one place.
- Report
- Identify
- Contact
- Record
Rostering administration
The roster is already the plan. The lost time is everything that happens after it changes.
- Watch
- Check
- Queue
- Close
Clinical letters
The consultation is finished. The letter should not be another afternoon of typing.
- Take the note
- Draft
- Hold
- File
Discuss Bank and agency fill.
Open duties should move through the pools the service already trusts, with a record of every ask.